Quest Capital InstituteTrading Excellence Since 2016
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Privacy Policy

Quest Capital Institute

Last Updated: December 26, 2024

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Personal Information

  • Name, email address, phone number
  • Postal address and location information
  • Educational background and professional experience
  • Payment information (processed securely through third-party providers)
  • Course preferences and learning goals

Usage Information

  • Website usage patterns and navigation behavior
  • Course progress and completion rates
  • Device information and IP addresses
  • Browser type and operating system
  • Referral sources and marketing campaign interactions

2. How We Use Your Information

  • Course Delivery: To provide educational services and course materials
  • Communication: To send course updates, announcements, and support
  • Payment Processing: To handle enrollment fees and payment transactions
  • Improvement: To enhance our courses and website functionality
  • Marketing: To send relevant offers and educational content (with consent)
  • Legal Compliance: To meet regulatory requirements and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services (payment processors, email services)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Consent: When you explicitly authorize us to share information

4. Data Security

Security Measures We Implement:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand website usage and improve performance
  • Marketing Cookies: To deliver relevant advertisements (with consent)
  • Preference Cookies: To remember your settings and preferences

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

Access Rights

  • Request copies of your personal data
  • Update or correct your information
  • Delete your account and data

Communication Preferences

  • Opt-out of marketing emails
  • Choose communication frequency
  • Update contact preferences

7. Data Retention

  • Course enrollment data: Retained for 7 years for educational records
  • Payment information: Retained as required by financial regulations
  • Marketing data: Retained until you opt-out or request deletion
  • Website analytics: Aggregated data retained for business analysis

8. Third-Party Services

We use trusted third-party services to enhance our offerings:

  • Payment Processors: For secure payment handling
  • Email Services: For course communications and updates
  • Analytics Tools: To understand website performance
  • Cloud Storage: For secure data storage and backup

These services have their own privacy policies and security measures.

9. Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: questcapitalhubli@gmail.com

Phone: +91 8884316999

Address: Quest Capital Institute

Hubli, Karnataka, India

Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly. If you have any concerns or questions, please don't hesitate to reach out to us.